Question 1

DO I HAVE TO BOOK AN APPOINTMENT?

Accepted Answer

Yes Please! 
We run on an appointment only basis to ensure we provide the best customer service for each of our Brides with exclusive use of the boutique and the full attention of our expertly trained stylists.
To book an appointment please email
info@prettywhitedress.net
or book on our online booking system

Question 2

WHAT SHOULD I BRING TO MY APPOINTMENT?

Accepted Answer

A strapless bra and nude underwear is always preferable but not essential. We do provide heels to wear when trying on the dresses but feel free to bring your own if you prefer. 
The most important thing is to come along with an open mind and a couple of people who you trust, we will sort the rest x

Question 3

HOW MANY PEOPLE CAN I BRING WITH ME?

Accepted Answer

We recommend you bring 2 or 3 guests along that you really trust.

As our Orchid Suite is smaller, we can comfortably seat a maximum of 3 guests.

For our VIP appointment in our Peony Suite, we can comfortably seat a maximum of 5 guests.

Although it seems like a nice idea to invite your entire bridal party/girl friends, in reality it ends up being a very stressful affair with too many opinions flying around and the focus moving away from YOU!

Question 4

CAN I TAKE PHOTOS OF MY FAVOURITE DRESS?

Accepted Answer

Choosing your wedding dress is a highly emotive decision. How many times have we untagged ourselves out of unflattering photos on social media. You can go out looking and feeling amazing only to be crushed when you catch a glimpse of yourself at a bad angle or in unflattering lighting. This is absolutely the same thing (if not worse) when trying on your wedding dress. Remember the gowns you are trying are sample dresses and will most likely be too long and pinned in places.

For this reason, we ask Brides to remember how they feel when they're in the dress. There are plenty of professional shots of your favourite gowns online to help remind yourself of specific detailing.
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Question 5

WHAT IS THE ORDER PROCESS?

Accepted Answer

As our gowns are made to order, each designer will have a slightly different minimum order time. We recommend choosing your dress 12-18months before your wedding date to ensure there is plenty of time for your gown to arrive and be altered. Don't worry if you don't have this amount of time, we can often do a rush delivery (at a fee) and also have sample off the peg gowns that you can buy and take away on the day.Once you have chosen your dress we will measure you to ensure we order the correct sized gown for you. If you are wanting to lose weight we ask you to explain this to your bridal stylist at the time of ordering.We take a 50% non refundable deposit at the time of order and the remaining balance is due to us once the dress arrives in store.

Question 6

WHAT IF MY DRESS NEEDS ALTERING?

Accepted Answer

It probably will.We offer an exclusive alterations package for each of our Brides at time of purchase which includes all fittings and alterations needed until you are completely satisfied with your dress. This is charged at £400 and all our fittings are done in house by our specialist design and manufacture team. You are however, more than welcome to source your own alterations elsewhere.Please note; design changes (For example change of neckline or adding sleeves) are an additional cost.

Question 7

WHAT IF I WANT TO LOSE WEIGHT?

Accepted Answer

Although we think all our Brides are beautiful as they are, we understand that a lot of Brides have a weight goal in mind for their wedding day.

This is absolutely not a problem, however please ensure you speak to your bridal stylist about this when purchasing your dress so we can ensure that we take this into consideration when ordering the correct gown size for you. We can always alter up or down a dress size within reason.

Question 8

DO YOU OFFER A BESPOKE BRIDAL SERVICE?

Accepted Answer

We often create bespoke lace overlays and tops for our Brides which offer them a different look from day to evening. Have a chat with your bridal stylist at your appointment if this is something you'd like and we'll be sure to accommodate you.

Question 9

WHEN SHOULD I COLLECT MY WEDDING DRESS?

Accepted Answer

You are free to collect your wedding dress whenever you like after your gown has arrived, however, most Brides prefer to leave their dress with us for as long as possible to ensure it's kept safe and secret.

Your dress is fully insured with us and we will arrange a suitable time for you to collect that works for you.

Question 10

ARE YOUR FITTING ROOMS ACCESSIBLE?

Accepted Answer

All of our fitting rooms are located on the first floor and only accessible by stairs. Should you require an appointment on the ground floor, kindly contact us via email with at least 48 hours notice.

Question 11

WHAT SIZES ARE YOUR SAMPLE DRESSES?

Accepted Answer

Our UK samples range from a UK8 - 20 with the majority being a size 12/14. We can order any dresses from a size 2-26. At Pretty White Dress, we celebrate every bride but we cannot afford to have multiple sizes of sample dresses. Please be assured that it is completely normal for sample dresses not to fit properly and we will pin/clip them in to get them as cinched as we can. If they are too small, our bridal stylists will hold the back of the dress together so that the bride can visualise!

Question 12

IS THERE PARKING?

Accepted Answer

There is parking on the road outside the shop that is free for up to 2 hours and there is also a car park opposite us!

Pretty White Dress

Frequently Asked Questions

DO I HAVE TO BOOK AN APPOINTMENT?

WHAT SHOULD I BRING TO MY APPOINTMENT?

HOW MANY PEOPLE CAN I BRING WITH ME?

CAN I TAKE PHOTOS OF MY FAVOURITE DRESS?

WHAT IS THE ORDER PROCESS?

WHAT IF MY DRESS NEEDS ALTERING?

WHAT IF I WANT TO LOSE WEIGHT?

DO YOU OFFER A BESPOKE BRIDAL SERVICE?

WHEN SHOULD I COLLECT MY WEDDING DRESS?

ARE YOUR FITTING ROOMS ACCESSIBLE?

WHAT SIZES ARE YOUR SAMPLE DRESSES?

IS THERE PARKING?

Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9:30 - 5pm
9:30 - 8pm
Closed
9:30 - 8pm
9:30 - 5pm
9:00 - 5pm
Closed

Please note;

0161 507 9504

info@prettywhitedress.net